More Information

At this time, service is not available for business units or large rental properties. Rental units will be reconsidered once a system is in place to prevent shared or mixed trash between tenants. Thank you for your understanding.
(Rental properties with up to three different tenants may be approved for service at 1.5× the standard rate (for example, $90 if the base price is $60), provided all tenants agree, recyclables are 100% pre-sorted prior to pick-up, all waste is placed in one location, and one designated person is responsible for payment. This would count only as one customer count)


Below is the proposed schedule and pricing structure, based on the operating hours of the Transfer Station.



Transfer Station Hours:
Monday, Wednesday, Saturday 8:00 a.m. to 5:00 p.m.

Friday 1:00 p.m. to 5:00 p.m. (Temporary changes to regular hours will be posted on the Hopkinton and Webster websites)


 

Weather and Facility Related Service Policy:
Service scheduled between December and March, or during other winter-related weather events, may be postponed until the next regular pickup day if snowfall exceeding two (2) inches is forecasted during service hours, or if weather conditions create unsafe operating conditions. This policy is intended to allow snowplows to operate safely, comply with municipal road restrictions, and reduce the risk of traffic-related incidents.
 

If snowfall exceeding two (2) inches is forecasted to occur overnight only, between the hours of 3:30 p.m. and 8:30 a.m., service is expected to continue as scheduled, provided road conditions are deemed safe.
 

Service may also be delayed or suspended due to ice, freezing rain, road closures, municipal travel advisories, parking bans, or other weather-related conditions beyond the company’s control. In the event of any weather-related interruption, service will resume on the next scheduled pickup day or upon available access.
 

In addition, if the Transfer Station is closed outside of its regularly scheduled closures, service will not be provided until the following week or until the Transfer Station reopens. The company does not maintain a private facility for storing waste and therefore cannot hold trash for extended periods.

Customers are encouraged to contact the company with any questions regarding service delays or cancellations, or to contact the Transfer Station directly for additional information.

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-Pick Up Days-

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Monday, Wednesday, and Saturday
Service Hours: 7:00 AM – 3:30 PM (or until routes are completed prior to transfer station closure)
Regular trash, cardboard, and recycling.
(Plastic, cans, and glass must be separate from regular trash and cardboard and is required to be sorted prior to pick-up. I will sort any non-cardboard recyclable materials if they are placed in one small, clearly designated bin. To keep service efficient for all customers, anything exceeding one small bin—or that is overfilled, heavily mixed, or improperly sorted—may be refused. If more than one bin is required, please provide a separate bin for each recyclable material whenever possible.

Trash, recyclables, and cardboard should be placed at the roadside on the morning of your scheduled pickup day, preferably inside a secured trash bin to prevent interference from animals or the elements. If trash is left out without a bin, the customer is responsible for any torn or damaged bags, including messes that occur prior to pick up. Completely torn-apart trash, or trash that appears to contain prohibited or improper items (such as gasoline, paint), will be rejected at pick-up location. If a good secure bin is used and a bag is damaged during pickup, I will make a reasonable effort to collect the debris and provide a replacement trash bag.
 

Pick-up days will be assigned by zone to maintain consistent service and ensure a smooth transition as new customers are added. Assigned days can only be changed if your location is close to another zone and the adjustment is approved to improve logistics. This policy helps prevent unnecessary travel across town for just one or a few pickups. Zones may be adjusted as more customers sign up, and I appreciate you're understanding as I work to complete each route efficiently.
 

For special pickup arrangements, please contact me in advance by phone or email and include the reason for your request (for example, a disability or an unusually long driveway).

Fridays
Service Hours: 7:00 AM – 3:30 PM (Based on scheduled requests and are completed prior to transfer station closure)

Reserved for scheduled large item or special waste (TVs, cabinets, trees, etc.), additional trash, and will also serve as a possible make-up day for regular service affected by holidays or other planned or unforeseen events.

All Friday scheduled removals are limited to a set amount unless approved in advance, to ensure equal service for all customers.

Any disposal fees charged by the transfer station for special items are the responsibility of the customer both prior to and on the day of the scheduled pickup. If the waste requires weighing, a bill will be provided for payment. Please refer to the links below regarding transfer station’s fee schedule for items that incur additional costs, items that may be refused, and materials accepted for recycling.


Transfer Station Fee List
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Recycle Right List
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Refusal Item List

All rules, regulations, and requirements set by the Transfer Station must be followed. The Transfer Station reserves the right to open any trash bag that appears suspicious to ensure compliance. Any customer who repeatedly puts the Transfer Station or the pickup service at risk will be removed from the route without a refund.


 

Monthly Fees

Monthly pricing covers pickup, transport, unloading, sorting at the transfer station, and business operating expenses, including but not limited to labor, insurance, fuel, transfer station tipping fee, vehicle maintenance, permits, and required documentation and filing, with fuel, insurances, and transfer station tipping fee representing some of the largest overall expenses.
 

To maintain reliable service, the customer base will initially be capped at 200 customers, with 125 customers required to open the business and a minimum of 110 customers required to continue operating. As with any small business, growth will be gradual to ensure consistent, high-quality service.

Rental properties with up to three different tenants may be approved for service at 1.5× the standard rate (for example, $90 if the base price is $60), provided all tenants agree, recyclables are 100% pre-sorted prior to pick-up, all waste is placed in one location, and one designated person is responsible for payment. This would count only as one customer count.

 

Pricing (Based on Total Customer Count)
Payments: Due during the first week of each month. Service will be paused if payment is not received on time. New customers begin service at the start of A New month.



Estimated Initial Startup and Customer Count-Based Pricing

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125–149 customers
$60/month (~$13.85/week @ 52 weeks)


The more people who show interest before startup and complete the signup process, the lower the startup price will be, as outlined below. For example, if we launch in April with 157 customers, your first payment would be $55 instead of $60, and the among those who officially signed up, the first 50 who showed interest would receive a $5 monthly discount which lowers their price to just $50. So, it's best to express your interest early, even if you’re not yet certain you’ll sign up.

Continued Pricing estimates
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150–174 customers
$55/month (~$12.70/week @ 52 weeks)
• First 50 customers signed up receive $5 off → $50/month
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175–200 customers

$50/month (~$11.54/week @ 52 weeks)
• First 50 continue to receive their $5 discount → $45/month

If the company can take on more customers beyond the initial cap of 200, it will do so, as a larger customer base could help lower costs for everyone—which is the ultimate goal. So please share the service with your neighbors and make pickup as easy as possible—such as pre-sorting and using secured containers. This helps us serve more customers efficiently and cost effectively.




Future Production Goal Prices
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201-225 customers
$45/month (~$10.39/week @ 52 weeks)
• First 50 continue to receive their $5 discount → $40/month

226-250 customers
$40/month (~$9.24/week @ 52 weeks)
• First 50 continue to receive their $5 discount → $35/month


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Worst-Case Pricing Scenario
110-124 customers
$65/month (~$16.25/week)
• Discounts paused

If the customer count does not grow after the initial startup of 125 or above, and drops below the threshold listed, pricing will increase to $65 after three consecutive months. If the customer count falls below 110, the business would need to close, but service would continue through the end of that month regardless of the consecutive rule.




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Discount and Consecutive Months Details

Early-signup discounts are awarded based on the order of confirmed sign-ups, tracked by the date and time of calls and emails received during the customer interest collection period. If someone expresses interest but does not complete the signup process, their spot will be offered to the next eligible customer until the first 50 discounted customers are confirmed.
 

If a discounted customer cancels service at any time, the discount will be forfeited. Once the initial group of 50 discounted customers has been finalized, any forfeited discount could be reassigned to another customer.
 

If the total customer count falls below the pricing threshold of 125 as listed above, discounts will be temporarily suspended; however, your position in line will be retained. If the customer count rises back above the applicable threshold, the discount will automatically be reinstated. This policy ensures the business can operate sustainably.
 

To reduce frequent price changes, any price or discount adjustments will take effect only after the applicable customer count threshold has been maintained for three consecutive months.

Even if you’re not among the first 50 customers to receive a discount, growth benefits everyone—more customers help lower costs for all.

Proposed Scheduling, and Costs

Contact information